How to improve PC performance by fixing the Intel Rapid Storage Technology driver


Sometimes a Windows 10 update will not replace an old driver like you would expect. In those cases, you must troubleshoot and solve the problem yourself.

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Image: Ja_inter, Getty Images

Let’s face it, for most users, if a computer boots up and they can start using it, then the computer is working fine—well, at least good enough. However, this apathetic view of computer health and maintenance can lead to serious problems down the road, especially if your computer is using an outdated device driver.

I recently repurposed an old gaming laptop as my new business PC. This process included updating the OS from Windows 7 to Windows 10. After the update, I noticed that the CPU fan was constantly running, and the PC performance was sluggish at best. So, I did some troubleshooting with the Windows Task Manager.

I discovered that, for unexplained reasons and even after a lengthy update process, the computer was still using an outdated and deprecated device driver. This was causing major performance issues and was obviously unacceptable.

This tutorial shows you how to use the Task Manager to identify bad acting devices, how to troubleshoot the problem, and then how to fix it.

SEE: Windows 10 May 2019 Update: 10 notable new features (free PDF) (TechRepublic)

How to troubleshoot and fix a faulty device driver

The Windows Task Manager, best reached by the infamous keyboard shortcut of CTRL-ALT-Delete, is one of the first troubleshooting tools you should turn to when your PC starts behaving badly. By thoroughly examining what processes are running and how much power they are using, you can get a general idea of what devices or services are causing problems and which are working properly.

As you can see in Figure A, the driver for Intel’s Rapid Storage Technology chipset is continuously tasking the CPU at close to 20%, even when the PC is…



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